Shipping policy

Processing time

Every piece, including customized pieces, is prepared and shipped within 7 working days of your order.

Delivery times (working days, from the day you order)

Lebanon: 10–11 working days
UAE, Saudi Arabia, Kuwait, Qatar, Oman, Egypt and Jordan: 12–13 working days
United States: 14–15 working days

Working days exclude weekends and public holidays. Delivery times are estimates; customs clearance can occasionally add a few days.

Shipping costs

Lebanon: free delivery on orders of $100 or more; $5 on orders under $100.
International: calculated at checkout based on your country and the weight of your order.

Carrier and tracking

All orders are shipped with Aramex. You will receive a tracking number once your order ships.

Import duties and taxes (international orders)

International orders may be subject to import duties and taxes in your country. These are not included in the price or shipping cost, and are paid by you to Aramex on delivery.